Terms & Conditions

1. General Service Terms & Acceptable Use

iLuv SMM Panel provides legitimate digital marketing and social media visibility services designed solely to assist creators, businesses, and agencies across Instagram, YouTube, Facebook, Telegram, TikTok, Kick, X, and companion networks.

• We guarantee the technical delivery of the social metrics or quantities ordered; however, we do not guarantee that delivered followers or viewers will interact with future posts or purchase commercial products.
• We do not guarantee that 100% of standard delivered accounts will feature profile pictures or full biographies unless you specifically select a premium/organic server package that states those specifications.
• You agree to use our dashboard and API exclusively for lawful promotional purposes in full compliance with the Information Technology Act, 2000 and applicable laws of India.

2. Strictly Prohibited Content & Illegal Activities (Zero Tolerance)

You are strictly forbidden from submitting orders, URLs, Telegram/WhatsApp invite links, or social media handles that promote, facilitate, or relate to any of the following prohibited categories:

• Pornography, Nudity & Adult/NSFW Material: Any sexually explicit videos, non-consensual content, adult dating/cam links, or escort services prohibited under Section 67 of the Indian IT Act, 2000.
• Money Doubling, Ponzi & Financial Scams: "Double your money" Telegram/WhatsApp groups, fake currency distribution, guaranteed return investment frauds, fake crypto presales, or UPI phishing schemes.
• Illegal Gambling, Betting & Casino Portals: Unlicensed sports/cricket bookies, color-prediction games, Aviator/crash betting channels, or illegal lottery promotions prohibited in India.
• Cyber Crime, Hacking & Extortion: Carding, stolen banking credentials, OTP bypass bots, modded/pirated software, blackmail, defamation, hate speech, or impersonation of government authorities.
• Banned Goods & Illegal Services: Narcotics, controlled pharmaceuticals, weapons, counterfeit documents, or any service declared illegal by the Government of India.

If our automated filters or compliance officers find any order or account linked to the prohibited categories above, we will cancel the order and freeze your account immediately without refund.

3. Wallet Deposits, 24-Hour Verification Hold & Anti-Lien Policy

To protect our payment gateways and banking partners against triangular cyber fraud, stolen UPI transfers, and unauthorized bank lien marks, all wallet top-ups are subject to strict financial rules:

• Up to 24-Hour Deposit Verification Window: While automated gateway deposits generally credit promptly, any deposit made via UPI, QR Code, IMPS/NEFT, or Cryptocurrency may require up to 24 hours for manual security and banking verification. By depositing funds, you agree to wait up to 24 hours if your transaction is queued for risk review.
• Self-Owned Payment Instruments Only: You must add funds strictly from your own personal or registered business bank/UPI account. Acting as a middleman where you ask a third party to transfer money directly to our merchant QR/UPI is strictly forbidden.
• Right to Freeze Account & Demand KYC: If our risk system flags an unusual deposit pattern, high-value spike, or mismatched UTR, we reserve the right to freeze your account and wallet balance immediately. To unfreeze your account, you must contact us via Email or WhatsApp and submit valid KYC proof (PAN Card, Aadhaar Card, and Bank Statement showing the transaction).
• Liability for Bank Lien Marks & Cyber Complaints: If any deposit credited to your panel account triggers a bank lien mark, debit freeze, chargeback, or complaint on the National Cyber Crime Reporting Portal (`cybercrime.gov.in`), you agree to fully indemnify iLuv SMM Panel. In such cases, your account will be permanently banned, your remaining balance forfeited toward legal/administrative damages, and your IP logs, phone numbers, email, and target social media URLs handed over to the investigating Cyber Crime Police and Bank Nodal Officers.

4. No Guarantee of Business or Financial Results

Our services are strictly metric-delivery based. Unless explicitly stated otherwise, we do not guarantee:

• Commercial sales, leads, revenue, or financial profit.
• Organic viral reach, platform verification (Blue Tick), or ad approval.
• Permanent algorithmic ranking or third-party monetization approval.

5. Third-Party Platform Disclaimer

We operate as an independent digital marketing vendor and are not affiliated with, sponsored by, or officially endorsed by Instagram, Facebook, YouTube, Telegram, TikTok, Kick, X, or any other social media network.

Third-party social networks may independently modify their algorithms, security filters, spam detection systems, or account restrictions at any time. We are not liable for any action, drop, or restriction imposed by a third-party social network following an order.

6. Order Processing & Target Availability Rules

Customers must not place overlapping orders for the exact same URL, profile, post, video, or channel simultaneously until the first order has completed, as doing so skews start-count tracking and voids refill eligibility.

After submitting an order, you must keep the target profile or post 100% public and accessible until completion. Refill warranties and refund eligibility are voided if you:

• Switch the account, channel, or video to Private during or after delivery.
• Change the social media username/handle or delete the target post/video.

7. Force Majeure, Pricing Changes & Limitation of Liability

Service rates, minimum/maximum limits, delivery speeds, and refill terms may be adjusted at any time based on upstream social network updates. Furthermore, we are not responsible for delays caused by upstream social media platform updates, server maintenance, internet outages, or force majeure events. Under no circumstances shall iLuv SMM Panel's total liability exceed the actual amount paid by the user for the specific order in dispute.

8. Governing Law & Exclusive Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any legal disputes, claims, or proceedings arising out of the use of this website or its payment gateways shall be subject to the exclusive jurisdiction of the competent courts located in Faridabad, Haryana, India.